Major Latvian Bank
Implementing an internet banking solution for 24/7 remote access
As one of the largest private banks in the Baltic states, headquartered in Riga (Latvia), the client needed a flexible internet banking solution to support corporate clients with multiple daughter companies.
The solution needed to provide a workspace fro private bankers, and be highly available as they deal with clients balance statements, money transactions, loans, deposits, utilities payments, client correspondence.
24/7 REMOTE ACCESS NEEDED
Required high availability solution to support clients and their connected companies
Updated solution needed to support both individual and corporate clients
ROI designed and implemented a scalable and high-performance internet banking system that served the needs of both individual and corporate clients.
With a flexible solutions created to work on both iPad and iPhone platforms to provide the bank with a full Internet bank functionality avalaible 24/7.
With the solutions in place, the clients was able to reduce customer support costs by 20%, leading to overall improved customer satisfaction by 30%.
The system is avaliable 24/7/365 while using an user experience designed to be compliant with latest standards and aligned with the corporate style of the bank.