Case Study:
Major Latvian Bank

Implementing an internet banking solution for 24/7 remote access

CLIENT CHALLENGES

As one of the largest private banks in the Baltic states, headquartered in Riga (Latvia), the client needed a flexible internet banking solution to support corporate clients with multiple daughter companies.

The solution needed to provide a workspace fro private bankers, and be highly available as they deal with clients balance statements, money transactions, loans, deposits, utilities payments, client correspondence.

24/7 REMOTE ACCESS NEEDED

Required high availability solution to support clients and their connected companies

IMPROVED SCALABILITY

Updated solution needed to support both individual and corporate clients

The Solution

ROI designed and implemented a scalable and high-performance internet banking system that served the needs of both individual and corporate clients.

 

With a flexible solutions created to work on both iPad and iPhone platforms to provide the bank with a full Internet bank functionality avalaible 24/7.

Solution Benefits

With the solutions in place, the clients was able to reduce customer support costs by 20%, leading to overall improved customer satisfaction by 30%.

The system is avaliable 24/7/365 while using an user experience designed to be compliant with latest standards and aligned with the corporate style of the bank.

See How We’ve Done It For Others